With the advent of the digital era, event ticketing has never been simpler to handle, thanks to the availability of online websites. Concerts and conferences, workshops and charity events are now accessible to people all over India, and even from all over the globe. But one of the most crucial things about having a successful event ticketing website is offering seamless online payment.
Choosing the best payment gateway in India implies that your clients can book tickets easily and safely—without failure, technical faults, or hassle. Whether you are an event organizer, a promoter, or a platform owner, this manual will give you an overview of the best options and allow you to select the ideal solution for your needs.
Why Payment Gateways Are Important for Event Ticketing
Whereas e-commerce or membership websites operate under certain business conditions, event ticketing sites operate under other business conditions:
Time-sensitive transactions: Hanging back for payments to be made could leave a customer behind.High-volume spikes: Random spikes during peak events require bulletproof infrastructure.Refund policies: Gateways must be able to accommodate quick and transparent refunds for cancellations or changes.
Multi-mode payments: Consumers prefer UPI, net banking, credit cards, wallets, and more.Which is why choosing the best-suited payment gateway in India becomes important—it has a direct relationship with your customer experience and your brand reputation.
Imperative Features to Look for in a Payment Gateway for Ticketing
When selecting a payment gateway for your event ticketing platform, look for:
Real-time payment notifications
Fast settlements (to ensure working capital remains intact)
Mobile-ready checkout (since most book on mobile phones)
Multiple payment options
Ticketing software or platform integration
Secure and PCI-DSS compliant infrastructure
Group or bulk booking support
Auto-receipt and GST-compliant invoices
Let's now check out the strongest contenders as the best payment gateway in India for event-based businesses.
Best Payment Gateways in India for Event Ticketing
- Razorpay
Razorpay is generally considered the best payment gateway in India for startups and agile event management platforms. It boasts a streamlined UI, super-fast integration, and market-leading analytics.
Why Razorpay?
Real-time transaction insights
Auto-retry for declined payments
RazorpayX for vendor or performer payouts
Integration with event apps and software
Easy creation of custom payment links or checkout pages
Pricing:
2% on local transactions
International transactions at 3%
No setup or annual fees
Best For: Small to medium event planners, digital ticket sellers, tech-friendly event planners
- Instamojo
Instamojo is ideal for small to medium event planners who need a no-code, simple solution to start accepting payments online—even without a website.
Why Instamojo?
Make ticket-selling pages without technical assistance
Share payment links via WhatsApp, email, or social media
Sell digital tickets with auto-generated invoices
UPI, wallets, and card support
Pricing:
2% + ₹3 per transaction
No maintenance or hidden charges
Best For: Freelancers, small venues, workshop hosts
- Paytm Payment Gateway
With the popularity of Paytm Wallet and UPI, Paytm is widely trusted by consumers across India. It’s particularly effective if you’re expecting a young, mobile-first audience.
Why Paytm?
One-click checkout for Paytm users
Better mobile app integration
Supports subscription or recurring ticket sales (e.g., weekly events)
High success rates for UPI and QR payments
Pricing:
Begin at 1.75% per transaction
Special plans for registered businesses
Best For: Cultural events, college fests, sports tournaments
- CCAvenue
Being a legacy gateway of choice among large-scale event planners with both Indian and foreign visitors, CCAvenue is a multi-currency gateway with enterprise-grade solutions.
Why CCAvenue?
200+ payment options
Supports 27+ currencies
White-label checkout and multi-lingual support
Smart analytics dashboard
Pricing:
2%–3% based on volume
Custom pricing for international events
Best For: International conferences, concerts, business expos
- Cashfree
Cashfree is another market leader, well known for its speedy payouts and extremely configurable APIs. It's excellent for tech-driven ticketing sites or event SaaS applications.
Why Cashfree?
Instant or T+1 settlements
Easy refund and dispute settlement
Payment gateway plus payout suite
Supports EMI, cards, wallets, and UPI
Pricing:
From 1.75% per transaction
No setup fees
Best For: Event ticketing platforms, marketplace-style event companies
Comparison Table: Best Payment Gateway in India for Events
Payment GatewaytBest FortPayment ModestSettlement TimetKey Feature
RazorpaytLarge organizerstUPI, cards, EMItT+2tAdvanced dashboard
InstamojotSolo event hoststUPI, cards, walletstT+3tPayment links
PaytmtYouth audiencestPaytm Wallet, UPI, cardstT+1tOne-click checkout
CCAvenuetGlobal eventstCards, net banking, currenciestT+3tInternational support
CashfreetPlatformstAll major modestInstant/T+1tQuick refunds
How to Integrate a Payment Gateway for Event Ticketing
Depending on your platform, you have several integration options:
CMS Plug-ins: If you're using WordPress, Shopify, or Wix, plug-ins are usually provided by most gateways.
Custom APIs: Great for developers building custom ticketing sites.
Hosted Checkout Pages: For an instant, secure solution without building a whole system.
Payment Links: Best for selling tickets via social media or email/WhatsApp.
Don't forget to test the entire customer journey from selection to payment and confirmation to ensure there are no drop-offs or friction.
Conclusion
Choosing the best payment gateway in India for your event ticketing website is not just about getting paid—it's about delivering a seamless booking experience, building customer confidence, and improving operational efficiency.
If you're a high-growth platform looking to scale, Razorpay or Cashfree offer robust APIs and fast settlement. For leaner installations, Instamojo or Paytm offer ease of use and ubiquity. If you have international visitors, CCAvenue facilitates global acceptance and multilingual payment pages.
In the world of event ticketing, where one click can mean a sale or a loss of revenue, your payment gateway is the game changer. Choose carefully, test widely, and ensure it's integrated with your audience and business goals.